Please review the following terms carefully before placing an order. By proceeding, you agree to the conditions outlined below.
Delivery TimelinesBulk shipments may be divided into multiple parcels based on weight, volume, or shipping requirements to ensure safe and efficient delivery.
Delivery Failure & ReshipmentIn case of unsuccessful delivery or customs-related issues:
All shipments are securely and discreetly packed.
Special packaging requests can be considered upon prior notice.
Tracking details are provided within 48 hours of dispatch.
Please allow 2–3 working days for tracking updates to reflect on the courier system.
We deal only in genuine products sourced from verified manufacturers. No counterfeit or unauthorized products are supplied.
Order ProcessingOrders are processed only after payment confirmation by our accounts team.
Force MajeureWe are not liable for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, transportation disruptions, or regulatory actions.
Customer ResponsibilityCustomers are responsible for providing accurate shipping and contact details. We are not liable for delays or losses resulting from incorrect information.
Customs & Regulatory DisclaimerTerms may be revised periodically without prior notice. Continued use of our services implies acceptance of the updated terms.
AgreementBy placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.